ARTICLES
Tips to Improve Your Vocabulary
One of the easiest ways to strengthen your writing skills is to add new words to your vocabulary. English language is known to be the
Tips on Presentation Skills
In the business world, everyone is often expected to present new ideas to staff, clients, partners, or even the public. Some of us are born
The Top 10 Ways to Improve Customer Loyalty
Why is customer loyalty important to your brand? Do you think your customers would remain devoted to your brand, no matter what you are up
Business Writing Tip: Use Plain Language for Clarity
Use everyday words rather than old fashioned / archaic words. You are writing to express your ideas, not to impress your reader. Be careful when using
Bagaimana nak menguasai Bahasa Inggeris?
Salam sejahtera. Bahasa Inggeris (BI) memainkan peranan yang penting dalam komunikasi seharian terutamanya bagi mereka yang bekerja di sektor swasta. Di negara kita, BI adalah
Tips on Email Communication
When I am busy to reply to an email or when I don’t have the answer to a query, I will promptly acknowledge it and
Business Writing Skills For Customer Service Personnel
This program is suitable for staff at customer service centres who need to enhance their skills in managing customers’ queries, complaints, feedback etc. We have