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"This program helped me to improve my email writing and business writing. I love the trainer, Ms.Sumathi because she is well prepared and experienced in NLP. She explains a lot about the norms where it is actually wrong in business writing."
Siti Hajar Mohd Mushar
Executive, EXIM Bank
ABOUT THE PROGRAM
Business writing must be clear, concise and effective. These are the underlying tenets reinforced during this program. This program aims to help the participants write business emails & reports effectively.
They will gain ideas to gather information, structure their thoughts and organise their ideas to write a great emails and reports. The emphasis is on being clear, concise and persuasive.
Improving the participants’ ability to write business documents clearly and persuasively will dramatically impact the organization’s bottom line.
PROGRAM OBJECTIVE
At the completion of the workshop, participants will be able to:
- Write emails and reports clearly, concisely and persuasively
- Use appropriate structures to organise and present their ideas
- Identify and use appropriate evidence and data to convince the decision makers
- Avoid common writing errors
- Use simple, jargon-free, plain language that readers can understand
- Learn 5 editing tips that will help them reduce ‘fog’ in their writing
And above all, GET TO THE POINT AND BE UNDERSTOOD
METHODOLOGY
- The program will be conducted online
- Theory
- Writing exercises
- Review of participants’ emails & reports
- Editing exercise
- Coaching and feedback
DURATION
- Duration: 2 days
- Time: 9am – 5pm
- Follow-up session: 3 hours per person
WHO SHOULD ATTEND?
This program is for those who wish to improve their writing skills. Whether you’re an entrepreneur, auditor, HR manager or sales person, you need to write clearly and get better results.
PROGRAM MATERIALS
Participants will be required to jot down in their workbooks and use the notes for reference. Program materials will be sent via email for online programs
PLEASE ENSURE
· Good internet/ WIFI connectivity
· Laptop / handphone with camera
· Workbook for reference
MODULES
Part 1 – The Planning Stage
- 6 fundamental rules to effective business writing.
- Reader analysis – identifying our readers and understanding what they want.
- Setting objective – determine the purpose of writing the document.
- Structure – for a logical and persuasive flow of ideas to write emails & reports.
Part 2 – The Writing Process
- Using plain language.
- Writing exercises – participants will work in groups to organise the contents of a specific documents and present their drafts.
Part 3 – Polishing Your Writing
- 5 Editing tips & editing exercises – for clarity, brevity and conciseness.
- Review of documents.
Part 4- Action Plan for Improvement
- Participants will be asked to identify action plans for further improvement.
testimonials
Yvonne Fang Pui Kuan
(IGB CORPORATION BHD)
Writing Effective Professional Emails
“I had learned the structure of emails, email etiquette, factors to be considered when writing an email. I am able to write better emails with the knowledge that I had learned today, especially the useful phrases for writing business letters and emails.”
“I’m able to write professional emails (well structured, choice of words, language & tone). Able to write short & simple emails that readers can understand and be professional in writing emails.”
Yong Yee Lin
(Mid Valley City Sdn.Bhd.)
Writing Effective Professional Emails
Andrew Yap Kong Meng
(IGB CORPORATION BHD)
Writing Effective Professional Emails
“Using the right words for emails, make the message easy to understand. Help to structure my daily emails and letters, know the basic rules in effective business writing to minimize common mistake people make in business writing.”
“This program enhanced my knowledge on business writing and gives me better ideas on how to write professionally and effectively.”
Jenice Kong Chian Chian
(Prudential Assurance Malaysia Berhad)
Writing Effective Professional Emails