Don’t respond when you’re emotional.
Have you received an email with an angry tone?
How did you respond?
Some of us may make the mistake of responding when we are emotional. We may reply with an angry tone too and aggravate the situation. In business writing, we want our emails to look and sound professional.
So, avoid writing or responding when you’re emotional.
Here, the Principal Consultant of Stratford Training, Ms Sumathi Krishnan shares some tips on this topic.
“I feel nervous when I have to speak up in a meeting”.
“My colleagues sometimes look confused when I present. Also, they don’t pay attention.”
“I lack confidence to speak in English”.
“My boss says I’m long winded!”
If you agreed to any of the above statements, you are not alone. Although we communicate almost every second of our waking day, some of us still need help in this.
Our One-on-one Communication skills coaching program can help you to:
(a) communicate clearly with your customers and make an impact
(b) write clear, well structured emails that conveys your message and persuades your reader
(c) clear some of your confusion over the various English tenses
(d) boost your confidence to speak in English.
Common mistakes in business writing that you should avoid.
Have you ever realized you’ve been making the same mistake over and over; unaware it was a mistake? In this video, you will find some mistakes that are usually overlooked.
Been in a meeting and wondered “what tense do I use in the minute writing”?
It is important that you keep track of the main points and later you can decide how you would like it to be delivered.
Watch this video to understand more about the tenses that can be used in your upcoming minute writings.