Tips to Improve Your Vocabulary

One of the easiest ways to strengthen your writing skills is to add new words to your vocabulary. English language is known to be the largest of all languages, and this means that you can never run out of vocabulary words. Learning vocabulary is only valuable if you can actually use your new words in […]

Tips on Presentation Skills

In the business world, everyone is often expected to present new ideas to staff, clients, partners, or even the public. Some of us are born with the gift of the gab while others aren’t. but all is not lost. Presenting skills can be developed easily if we actively work on them. Here are some points […]

Stratford Times February 2022

Greetings from Stratford Training.   It is my pleasure to share our February newsletter with you. In this newsletter, you will find 2 articles on business writing and some great online resources to improve business writing. I’d love to hear your feedback.   Need some ideas to improve your email or report writing? Feel free […]

Stratford Times January 2022

Hi there,   Greetings from Stratford Training to all our readers. Happy New Year 2022!   Communication skills is the life blood of any organisation. It is an integral part of communication at work and we constantly strive to improve our communication skills. In this e-newsletter, you will get tips to enhance your communication skills. We […]

The Top 10 Ways to Improve Customer Loyalty

Why is customer loyalty important to your brand? Do you think your customers would remain devoted to your brand, no matter what you are up to?   Companies are learning how their relationship are with their customers, especially as consumers, we can feel the economy getting tighter than before. Unemployment rate in the country and […]

Stratford Times May 2020

Hi there, Greetings from Stratford Training to all our readers. Thank you for taking the time to read our first ever newsletter – Stratford Times. This newsletter is long overdue but it’s finally here! – And I’m super excited to share it with you. Communication skills are very important at work. Some say it is […]

Business Writing Tip: Use Plain Language for Clarity

Use everyday words rather than old fashioned / archaic words. You are writing to express your ideas, not to impress your reader. Be careful when using jargons. Instead of “Attached herewith please find …” – use “we have attached” or “we are attaching” (herewith is considered an archaic word!) “Please do not hesitate to contact the undersigned” […]

Bagaimana nak menguasai Bahasa Inggeris?

Salam sejahtera. Bahasa Inggeris (BI) memainkan peranan yang penting dalam komunikasi seharian terutamanya bagi mereka yang bekerja di sektor swasta. Di negara kita, BI adalah bahasa kedua dan boleh dikatakan semua graduan universiti boleh berkomunikasi dengan baik dalam BI.  Malah, dalam suatu bancian baru baru ini, Malaysia dikatakan negara kedua paling fasih dalam penggunaan BI […]

Tips on Email Communication

When I am busy to reply to an email or when I don’t have the answer to a query, I will promptly acknowledge it and give a time frame when I will get back to the sender. Then, I move the email to a folder labeled “Action”. My “Action” folder requires my action. I usually […]